How to return my order?
You MUST obtain a Return Authorisation Number by emailing or phoning us.
Mail:
Brownells Australia
Attention: Customer Service
PO Box 62
Mitchell 2911
ACT
Australia
Email: support@brownells.com.au
Phone: 02-61629222
Office Hours :
Mon-Fri Hours: 9:00 A.M. - 5:00 P.M. Eastern
Pack your goods and include a reference to the RA on the Address label.
Post the goods back to us.
PLEASE NOTE
As set out in our Store Policies, no refunds, credit or replacements are offered if you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an Order. Goods can sometimes be returned subject to a restocking fee of 20% of the items original purchase price. This is done on a case by case basis. Under no Circumstances will we accept goods for return more than 30 days after purchase except in the case of warranty return items within the provided warranty period.